Privacy Policy

1. Data controller

CIBERIA LAB SL
Av. Alberto Alcocer 46 Bis, 28016 Madrid, Spain
Email: [email protected]

2. Data we collect

We collect the following types of personal data:

• Contact data: name, business email, and company when you complete the contact form.
• Browsing data: IP address, browser type, visited pages, and session duration through analytics cookies, with your consent.
• Communication data: the content of the messages you send us.

3. Purpose of processing

• Manage and respond to your questions and information requests.
• Provide contracted cybersecurity services.
• Statistical analysis of website usage, only with consent.
• Compliance with legal obligations.

4. Legal basis for processing

• Consent: for processing contact data and analytics cookies.
• Performance of a contract: for delivering contracted services.
• Legitimate interest: for system security and fraud prevention.
• Legal obligation: to comply with legal and regulatory requirements.

5. Data retention

Contact data is kept for the time needed to manage your request and then for the legally required periods. Data related to contracted services is kept during the contract term and the corresponding legal retention periods.

6. Recipients

We do not share your personal data with third parties unless legally required. We may use technical service providers, such as hosting or email providers, acting as data processors under GDPR-compliant agreements.

7. Your rights

Under the GDPR, you have the right to:

• Access: obtain confirmation about whether we process your data and access it.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data when applicable.
• Restriction: restrict processing in certain circumstances.
• Portability: receive your data in a structured format.
• Objection: object to processing based on legitimate interest.

To exercise your rights, email us at [email protected]. You may also file a complaint with the Spanish Data Protection Agency (AEPD).

8. Cookies

Ciberia uses technical cookies and analytics cookies, the latter only with your consent. You can manage your preferences at any time from the cookie banner or from Manage Cookies in the footer.

9. Security

Ciberia applies appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or accidental destruction.

10. Changes

Ciberia may update this privacy policy when necessary. The last updated date is shown at the top of the document.