We protect your privacy with the same rigor as your digital infrastructure

Total transparency in data handling - GDPR compliance and international standards

Last updated: January 2024

Our Privacy Principles

Absolute commitment to data protection

TRANSPARENCY

We clearly inform you what data we collect, how we use it, and who we share it with.

SECURITY

We implement the most advanced security measures to protect your personal information.

CONTROL

You have complete control over your data with rights of access, rectification, and deletion.

Information We Collect

Data necessary to provide our cybersecurity services

Personal Information

Identification and contact data

  • Full name and contact details
  • Company information
  • Access credentials
  • Billing information

Technical Information

Data necessary for threat detection

  • Security logs and events
  • File metadata
  • Network configurations
  • IP addresses and geolocation

Usage Information

Usage patterns to improve our services

  • Service usage patterns
  • Preferences and settings
  • Support interactions
  • Feedback and evaluations

Your Rights under GDPR

Complete control over your personal information

Right of Access

Request a complete copy of all personal information we have about you.

Right of Rectification

Correct any inaccurate or incomplete personal information we have.

Right of Erasure

Request deletion of your personal information under certain circumstances.

Right of Portability

Receive your personal data in a structured, machine-readable format.

Right of Objection

Object to the processing of your personal data under certain circumstances.

Right of Restriction

Restrict the processing of your personal data under certain conditions.

Security Measures

Enterprise-level protection for your data

Technical Security

  • AES-256 encryption in transit and at rest
  • Role-based access controls (RBAC)
  • Mandatory multi-factor authentication
  • 24x7 continuous monitoring

Certifications and Compliance

  • ISO 27001 Certification
  • SOC 2 Type II Compliance
  • Full GDPR Compliance
  • Regular security audits

Questions About Privacy?

Our Data Protection Officer is available to answer all your questions

Contact Information

Ciberia Lab S.L.

Data Protection Officer

Email: [email protected]

Calle Roble, 3, Madrid, Spain